This past summer I was fortunate enough to obtain an internship for three months in Germany with a company called OCULUS. It produces instruments for eye care procedures. While abroad, I worked with the members of the Online Marketing department, and this past weekend I joined members of both the German and American teams at an AAO Convention (American Academy of Ophthalmology) to help out at their booth.
Now I know a lot of my blog thus far has been pointing out the negatives of the current health care system, especially harping on the consequences of current technological advancements. But I would like to make this post a little different and highlight the impressive qualities of a biotechnology company.
The work that is conducted behind the scenes to produce and sell an instrument is truly remarkable. Every single detail and piece of an instrument must be measured, cut, cleaned and tested multiple times to ensure absolute accuracy, especially when it comes to equipment that will be used for medical procedures. It can take weeks to produce just a single lens or button. To promote the sale of these instruments, marketing teams must not only come up with creative ways to advertise, but also analyze the most popular and cost effective media resources to get the message across. It is also extremely challenging and time consuming to produce a web site. The technology used to edit and upload imagery and text to a website is not as simple as copy and pasting. The world of computer science is a complex web and in order for the website to look better and be more effective, the greater the amount of deciphering of the codified lingo that must be done. Product managers, export representatives, sales representatives, and service technicians don’t have it easy either. While at the booth, I was surrounded by thousands of different biotechnology companies producing similar instruments to OCULUS. I saw the challenges that representatives must face in trying to persuade people to come to the booth and purchase or inquire about a product, meanwhile hundreds of other companies are producing an almost identical instrument.
The high and mighty health professionals of our health care system are seen as the superstars and those that produce the life-altering technology that allow them to do their job are severely underestimated. It takes a lot of work to manufacture and sell just one product. I have witnessed the hard work of the members of biotechnology companies like OCULUS, and I don’t think there are many people who appreciate what goes on behind the scenes of the medical world. While some technological advancements come with considerable drawbacks, for example the invention of the automobile decreasing the use of more active modes of transportation, biotechnology instruments to conduct medical procedures are only beneficial. Without them, no health care system would function and the remarkable strides taken in medical research could not have been. I wish biotechnology companies, especially OCULUS, the best of luck and I hope health care professionals and patients can learn to appreciate the amazing work that they do.